12bang Terms and Conditions

To open an account and use services on 12bang, users must meet the following eligibility criteria:

• You must be at least 21 years of age. 12bang strictly does not approve accounts for minors.
• The user must be legally capable of entering into a contract as a fully competent individual.
• Online gaming and sports betting must not be legally prohibited in the jurisdiction where the user resides.
• The user must participate on the platform of their own free will and using their own funds.

Each user may open only one account. Having multiple accounts under the same person's name is strictly prohibited. All information provided at the time of registration must be completely truthful, accurate, and up to date.

It is entirely the user's responsibility to keep their account password secure. 12bang will not be held liable for any password sharing or unauthorised access to an account. If you notice any suspicious activity, contact the support team immediately.

Transferring or selling an account to any third party is prohibited. Each account is for the personal use of the registered owner only.

12bang reserves the right to verify a user's identity at any time. Verification may be initiated particularly before processing a withdrawal, for large transactions, or when unusual activity is detected on an account.

Withdrawals may be placed on hold until verification is complete. If verification cannot be completed even after documents are submitted, 12bang may request additional information for account review. If false or forged documents are provided, the account will be permanently closed.

12bang currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (৳).

When making a deposit, you must use a mobile wallet registered in your own name. Deposits made using a third party's wallet are not accepted, and such transactions may be returned or subject to account review.

12bang offers various bonuses and promotional offers. Before claiming any bonus, you must read the associated terms carefully. If a bonus is misused or its terms are violated, the bonus and any winnings earned from it may be forfeited.

A bonus is never direct cash. Winnings from a bonus can only be withdrawn after the wagering requirement has been met. Full bonus terms can be found on the promotions page.

Every game on 12bang is operated by a third-party game provider. Each game has its own rules, which can be viewed before the game starts. In the event of a technical issue during a game, the outcome will be determined according to the game provider's rules.

If a dispute arises over a game result, the support team must be contacted within 72 hours. Disputes raised after this period may not be considered.

The following activities are completely prohibited on the 12bang platform. Violation of these rules may result in account closure, forfeiture of balance, and legal action:

12bang believes that gaming should be a form of entertainment, not a source of financial stress. We encourage users to play responsibly and within their limits.

If requested by the user, 12bang will assist in activating a temporary break or permanent self-exclusion on the account. Attempting to open a new account during a self-exclusion period is prohibited.

If you feel that gaming is affecting your daily life, relationships, or financial situation, you are advised to seek professional help. Remember — gaming is only for those aged 21 and above.

12bang treats the protection of users' personal data as its highest priority. Information collected at registration is used only to provide services, verify identity, and ensure security.

Data is shared with third parties only when there is a legal obligation to do so, or when it is strictly necessary for service operations. For full details, please read our privacy policy, which contains a complete description of how data is collected, stored, and used.

12bang reserves the right to temporarily suspend or permanently close any account if:

• Any provision of these Terms is violated;
• Fraud or suspicious activity is detected;
• False information is found during the identity verification process;
• The user themselves requests that the account be closed.

If a user has an objection to the closure of their account, they can contact the support team within 30 days to request a review.

12bang provides its services on an "as is" basis. While every effort is made to ensure uninterrupted service, 12bang is not responsible for technical issues, errors from third-party game providers, or disruptions caused by internet connectivity problems.

Gaming is inherently risky. Users participate in all activities at their own judgement and at their own risk.

12bang reserves the right to change, amend, or update these terms at any time. In the case of significant changes, users will be notified through the platform or via their registered contact details.

If you have a question about any specific term, contact the support team — they provide assistance in Bengali and English 24/7.

If you have any questions, objections, or need clarification about these terms, contact the 12bang support team. We provide assistance in Bengali and English.

Visit our Frequently Asked Questions (FAQ) page for quick answers to common questions — you will find detailed answers there on accounts, payments, bonuses, and gaming.